--- title: Digital Occurrence Log (updated) description: Digital Occurrence Log --- [Skip to content](https://university.guardhousehq.com/digital-occurrence-log#main-content) English Show submenu for translations [![Text\_gradient gold-1-2](https://university.guardhousehq.com/hs-fs/hubfs/Text_gradient%20gold-1-2.png?width=225&height=30&name=Text_gradient%20gold-1-2.png)](https://university.guardhousehq.com/?hsLang=en) Open main navigation Close main navigation - English Show submenu for translations - [Contact Support](mailto:support@guardhousehq.com) [Contact Support](mailto:support@guardhousehq.com) How can we help you? - There are no suggestions because the search field is empty. 1. [Guardhouse Knowledge Base](https://university.guardhousehq.com/?hsLang=en) 2. [Incidents](https://university.guardhousehq.com/incidents?hsLang=en) # Digital Occurrence Log (updated) Keeping an occurrence log is a must for many sites. But having to do it the pen and paper way is not the most efficient, especially when there are time constraints. There are also instances where not all occurrences are recorded. That is why Guardhouse released the Digital Occurrence Log feature. This captures information customers choose to get recorded in the site log for 24 hours. Here's how to set this up.  - Go to **Organization \> Company**  - Under Settings \> Incident Report, turn on the **Enable Digital Occurrence Log** feature - **Choose which information will be added** to the report by enabling them![](https://university.guardhousehq.com/hubfs/Knowledge%20Base%20Import/cC4HFJ9A-N-9iNHJgrJyaW14xCQLSCmmWA.png) - **Set the reporting period** for the Digital Occurrence Log. You can group the time ranges to suit the global setup. This can still be adjusted later on per site. The system will require that the full 24 hours are covered. Hit **Save**. Please note that this setup will apply to all sites. ![](https://university.guardhousehq.com/hs-fs/hubfs/image-png-Aug-31-2026-12-59-33-1050-AM.png?width=670&height=171&name=image-png-Aug-31-2026-12-59-33-1050-AM.png) Note as well that the end time of the 24-hour period will automatically be adjusted by the system.  ![](https://university.guardhousehq.com/hs-fs/hubfs/image-png-Aug-31-2026-01-08-20-9307-AM.png?width=1410&height=362&name=image-png-Aug-31-2026-01-08-20-9307-AM.png) A reset option is also available in case you would like to set all sites to the default Digital Occurrence Log reporting period.  ![](https://university.guardhousehq.com/hs-fs/hubfs/image-png-Aug-31-2026-01-01-09-6227-AM.png?width=670&height=170&name=image-png-Aug-31-2026-01-01-09-6227-AM.png) - To customize the reporting period of a site, go to **Organization \> Sites \> Site Settings.** Choose the site. ![](https://university.guardhousehq.com/hs-fs/hubfs/image-png-Aug-31-2026-01-04-50-5827-AM.png?width=670&height=92&name=image-png-Aug-31-2026-01-04-50-5827-AM.png) - Scroll down to the Digital Occurrence Log section and make the necessary adjustments to the information to be included in the report and the reporting period. Hit Save.  ![](https://university.guardhousehq.com/hs-fs/hubfs/image-png-Aug-31-2026-01-10-37-7884-AM.png?width=2276&height=1642&name=image-png-Aug-31-2026-01-10-37-7884-AM.png) - Go to **Incidents \> Digital Occurrence** Log to view and download the occurrence log for the site for the day. **Make sure to add a date on the Date Range Section for the reports you want to view.** Since these are reports are generated daily, the system defaults to showing only three days worth of digital occurrence logs when the date range section is blank.![](https://university.guardhousehq.com/hubfs/Knowledge%20Base%20Import/1tySh2f0Xe2ff1hi-6Sp8o8d--34B21fnA.png) - The report can be downloaded in PDF format. Activities are color coded for easier identification.![](https://university.guardhousehq.com/hubfs/Knowledge%20Base%20Import/q434PXK_QKSvpgKREkswslW0twWp1uQa1w.png)![](https://university.guardhousehq.com/hubfs/Knowledge%20Base%20Import/3E4A16lK8LkOhUuNjV2l6sAr1Ii6UM91nA.png) - The report can be shared in the customer portal by toggling the buttons under the **Show to Customer** column.![](https://university.guardhousehq.com/hubfs/Knowledge%20Base%20Import/yraA8mkccggARt1YdtJf0mYFnWHWUtW5JQ.png) **Frequently Asked Questions** **Q: Can I generate a report that only shows the logs of a guard for his shift?** **A: **No. The digital occurrence log only records activities per day per site and not per guard. **Q: Can I send digital occurrence logs to my customers? ** **A: **Yes, digital occurrence logs can be sent to clients through the customer portal. These reports can also be set up to be emailed by Guardhouse automatically to your clients. 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