---
title: How Do I Change My Password?
description: How Do I Change My Password?
---

[Skip to content](https://university.guardhousehq.com/how-do-i-change-my-password#main-content)

English

Show submenu for translations

[![Text\_gradient gold-1-2](https://university.guardhousehq.com/hs-fs/hubfs/Text_gradient%20gold-1-2.png?width=225&height=30&name=Text_gradient%20gold-1-2.png)](https://university.guardhousehq.com/?hsLang=en)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- [Contact Support](mailto:support@guardhousehq.com)

[Contact Support](mailto:support@guardhousehq.com)

 How can we help you?

- There are no suggestions because the search field is empty.

1. [Guardhouse Knowledge Base](https://university.guardhousehq.com/?hsLang=en)
2. [Frequently Asked Questions](https://university.guardhousehq.com/frequently-asked-questions?hsLang=en)

# How Do I Change My Password?

### How Do I Change My Password?

Print

This guide is to change your password when you still remember your old password, if you have forgotten your password, go here: [forgotten password link](https://guardhousehq.com/au/account/forgot-password/)

**Step 1: **

Go to [https://guardhousehq.com/au/](https://guardhousehq.com/au/) and log-in to you account. This requires your existing password before you make the change.

**Step 2:**

Click on the employer's name in the top right corner of the Guardhouse screen.

![](https://university.guardhousehq.com/hubfs/Knowledge%20Base%20Import/x4bhGkronIo9fWn5Iar87m01wW9Wsj6Fog.png)

**Step 3: **

Click the "'Change Password**'** option.

![](https://university.guardhousehq.com/hubfs/Knowledge%20Base%20Import/-Vh2g3tFYiWRSriNQH_8TOtavfh2jzPBbw.png)

**Step 4: **

Enter in your old password and the new password you want to use ensuring that the old password is correct and that what you've entered in the 'New Password' box and the 'Confirm Password' box match.

![](https://university.guardhousehq.com/hubfs/Knowledge%20Base%20Import/aALq-BgJLCwfnv0XFpaSQPBsTgj1JLW4iw.png)

**Step 5: **

Click 'Change password**'** to complete the process.

**NOTE: **

To try your new password, log-out of your Guardhouse account and sign back in using your newly created password ensuring that you key it in correctly. Note that a password is always case sensitive. If you encounter any issue, please contact Guardhouse Support immediately.

- [Dashboard](https://university.guardhousehq.com/dashboard?hsLang=en)
- [Schedule](https://university.guardhousehq.com/schedule?hsLang=en)
- [Timesheets](https://university.guardhousehq.com/timesheets?hsLang=en#main-content)

    - [Timesheets v1](https://university.guardhousehq.com/timesheets?hsLang=en#timesheets-v1)
    - [Timesheets v2](https://university.guardhousehq.com/timesheets?hsLang=en#timesheets-v2)
- [Paysheets](https://university.guardhousehq.com/paysheets?hsLang=en#main-content)

    - [Payroll Extracts](https://university.guardhousehq.com/paysheets?hsLang=en#payroll-extracts)
    - [allowance/s](https://university.guardhousehq.com/paysheets?hsLang=en#allowance-s)
- [Invoicing](https://university.guardhousehq.com/invoicing?hsLang=en#main-content)

    - [New Zealand](https://university.guardhousehq.com/invoicing?hsLang=en#new-zealand)
- [Reports](https://university.guardhousehq.com/reports?hsLang=en#main-content)

    - [Staff Reports](https://university.guardhousehq.com/reports?hsLang=en#staff-reports)
- [Incidents](https://university.guardhousehq.com/incidents?hsLang=en)
- [Company Settings](https://university.guardhousehq.com/company-settings?hsLang=en#main-content)

    - [Timeclock](https://university.guardhousehq.com/company-settings?hsLang=en#timeclock)
    - [Onboarding](https://university.guardhousehq.com/company-settings?hsLang=en#onboarding)
    - [Integrations](https://university.guardhousehq.com/company-settings?hsLang=en#integrations)
- [Payroll](https://university.guardhousehq.com/payroll?hsLang=en#main-content)

    - [Allowances & Deductions](https://university.guardhousehq.com/payroll?hsLang=en#allowances-deductions)
- [Customers](https://university.guardhousehq.com/customers?hsLang=en#main-content)

    - [Customer Portal](https://university.guardhousehq.com/customers?hsLang=en#customer-portal)
- [Sites](https://university.guardhousehq.com/sites?hsLang=en)
- [Tours & Patrols](https://university.guardhousehq.com/tours-patrols?hsLang=en)
- [Staff](https://university.guardhousehq.com/staff?hsLang=en)
- [Subcontractor](https://university.guardhousehq.com/subcontractor?hsLang=en#main-content)

    - [Subcontactor Sharing](https://university.guardhousehq.com/subcontractor?hsLang=en#subcontactor-sharing)
- [Frequently Asked Questions](https://university.guardhousehq.com/frequently-asked-questions?hsLang=en)
- [Getting Started](https://university.guardhousehq.com/getting-started?hsLang=en)
- [Holidays](https://university.guardhousehq.com/holidays?hsLang=en)
- [Documents](https://university.guardhousehq.com/documents?hsLang=en)
- [Leave / Unavailability](https://university.guardhousehq.com/leave-unavailability?hsLang=en)
- [Guardhouse Support Topics](https://university.guardhousehq.com/guardhouse-support-topics?hsLang=en)
- [Invoicing Integrations](https://university.guardhousehq.com/invoicing-integrations?hsLang=en)
- [Payroll Integrations](https://university.guardhousehq.com/payroll-integrations?hsLang=en)
- [Product Updates](https://university.guardhousehq.com/product-updates?hsLang=en)
- [Release Notes](https://university.guardhousehq.com/release-notes?hsLang=en)
- [Webinars](https://university.guardhousehq.com/webinars?hsLang=en)
- [Xero](https://university.guardhousehq.com/xero?hsLang=en)
- [Guides for Guards](https://university.guardhousehq.com/guides-for-guards?hsLang=en)
- [API Integration](https://university.guardhousehq.com/api-integration?hsLang=en)
- [Integrations](https://university.guardhousehq.com/integrations?hsLang=en)
- [Tablet Clock-in/Clock-out](https://university.guardhousehq.com/tablet-clock-in-clock-out?hsLang=en)

[![Text\_gradient gold-1-2](https://university.guardhousehq.com/hs-fs/hubfs/Text_gradient%20gold-1-2.png?width=150&height=20&name=Text_gradient%20gold-1-2.png "Text_gradient gold-1-2")](https://guardhousehq.com)

[mailto:support@guardhousehq.com](mailto:support@guardhousehq.com) <https://www.linkedin.com/company/33246750/>

Copyright © 2025, Guardhouse