This guide provides a detailed, step-by-step process for sharing incident reports to the top company. This can streamline the reporting tasks and the top company can maintain accurate records.
1. The guard will log in to the Guardhouse mobile app and clock in to their scheduled shift.
Note:
1. Please ensure that the Guardhouse app is updated to the latest available version. This helps maintain optimal performance and ensures access to the most recent features and improvements.
2. Clocking in is a required step. It triggers a system update in the incident reporting section, allowing Guardhouse to identify whether the shift is linked. Without clocking in, the system will display the normal Incident Reporting section available to the subcontractor.
2. To create an incident report, click on Incident/Forms.
3. The guard will be directed to a new page to create a linked incident report. Click the Create Incident Report button.
4. The incident templates allowed by the top/parent company to show on the site will be visible to the guard to choose from. If the default Guardhouse incident templates are enabled for the site, these will also be shown as options for the guard.
5. The guard has to choose the correct incident template to use.
6. The guard will complete the incident template as usual. Once all required fields are filled out, they should tap Submit Incident Report/Form to finalize the entry.
7. Once the incident report is submitted, the guard will be taken back to the page below.
8. Any submitted linked incident report will no longer be accessible to the guard once he clocks out of his shift. Editing of the incident report will only be available to the top company.