Product Update - #008 - Welfare Checks & NFC Tags
Product Update - #008 - Welfare Checks & NFC Tags
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We are happy to share with you some feature enhancements based on our continuous research and your generous feedback. We hope that these will make your Guardhouse experience more efficient and productive.
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Additional Dashboard widget to highlight missed Welfare Checks
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For better monitoring of welfare checks, there is now a separate widget called Welfare Check Escalation on the dashboard. This will allow for better viewing of your staff that need to be followed up on once a check was missed. You will be able to see the times that checks were made as well as who acknowledged the welfare checks on their behalf. This includes adding notes that will show on the Welfare Check report.
You can turn this on by going to Organisation -> Company -> Notifications -> Enable Welfare Check Escalation
Watch our Welfare Checks Webinar Here!!!
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Automated incident reports
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Incident Report and Customer PortalOrganisation -> Company -> Customers -> Customer Portal -> Show All Incident Reports to Portal.Tables can't be imported directly. Please insert an image of your table which can be found here.
NFC Scan Capability
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NFC pointsCustomer PortalTables can't be imported directly. Please insert an image of your table which can be found here.

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Company SOPs
Clickable hyperlinks
More manager functions
- create shared/linked shifts and publish them to subcontractors (this works for both shared and delegated sites)
- add a service rate and/or pay rate when creating a shift
- add a role template when creating a shift
- see preferred and blacklisted staff when creating a shift
NFC Scan
Force log-out notification
UI / UX Improvements
Training Modules Guardhouse SupportTables can't be imported directly. Please insert an image of your table which can be found here.
New Features Releasing Soon!!
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- Xero Leave API - Approved Leave to pass from Guardhouse into Xero
- Sending of Guardhouse PDF Invoices - You will have the ability to send Guardhouse invoices once they have been generated straight to your client!
- Daily Shift Logs - Guards will have the ability to create log entries with a full PDF report being generated at end of day!
- Advance OT Algo - We have spent the last 12 months leaning the best way to apply overtime inline with the Security Award. We are working on algo that will automaticity apply OT during the pay cycle, saving you time and money.
- Patrols V1 - We are very excited to release our first version of our Patrols functionality. This feature will see continued improvements for the next 12 - 18 months. Reach out to your Customer Success Manager if you would like a demo of this feature.
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We Are Exhibiting at VSX!
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Australia's First Event Safety & Security Conference!
Join Security and Event leaders to gain the knowledge and capabilities you need to prepare for the ever-changing environment and emerging risks to your events. Learn and leverage from our specialist panel of speakers who are event safety and security experts that have been involved in the planning and execution of some of the most notable local and international events.
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What to feature as a Subcontractor?
Our customers are always looking for great companies to work with! If you would like to be features on our web page as a Subcontractor, just reply to this email.
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Get Featured Here!