---
title: "Release Notes #114 - Sprint 01/23/2026 - 01/30/2026 "
description: This release for Guardhouse Web (Sprint 114) introduces new Incident Report Open API endpoints and a configuration to restrict incident report entries in the Customer Portal. It also features comprehensive bug fixes for scheduling discrepancies, payroll OT calculations, and system performance to ensure a more stable user experience.
---

[Skip to content](https://university.guardhousehq.com/release-notes-114-sprint-01/23/2026-01/30/2026-#main-content)

English

Show submenu for translations

[![Text\_gradient gold-1-2](https://university.guardhousehq.com/hs-fs/hubfs/Text_gradient%20gold-1-2.png?width=225&height=30&name=Text_gradient%20gold-1-2.png)](https://university.guardhousehq.com/?hsLang=en)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- [Contact Support](mailto:support@guardhousehq.com)

[Contact Support](mailto:support@guardhousehq.com)

 How can we help you?

- There are no suggestions because the search field is empty.

1. [Guardhouse Knowledge Base](https://university.guardhousehq.com/?hsLang=en)
2. [Release Notes](https://university.guardhousehq.com/release-notes?hsLang=en)

# Release Notes #114 - Sprint 01/23/2026 - 01/30/2026

**Project** : Guardhouse Web 

**Sprint Number** : Sprint 114 

**Release Version** : release\_GH 

**Release Dates** :  23 January 2026 AUS | 30 January 2026 UK 

 

1. **Scope**

***Guardhouse enhancements:*** 

- *\[GH-6724\] Remove option to add Incident report in Customer Portal*

- - *New configuration “Allow Customer to Add Incident Reports” under Company Settings \> Customer Portal \> Show incident report to customer portal*

- - *Default is turned ON; if turned OFF, the “Add New” button in the Customer Portal \> Incident Register Page will be hidden, thus removing the option for a customer portal account to add new incident reports*
- *\[GH-6341\] Incident Report Open API - Remaining Tasks*  
    - *\[GH-6735\] Endpoint - Get Form Template list*

- - - *A new endpoint under the Incident Report Open API where the users can get the list of Form Templates available in their company; to be used in filtering incident reports in the “Get All Report Data by Form Template” end point*

- - *\[GH-6621\] Endpoint - Get All Report Data by Form Template*

- - - *A new endpoint under the Incident Report Open API where the users can get all incident report questions and answers for each individual form template that the company uses*

***Guardhouse bug fixes:*** 

- *Schedule:*

- - *\[GH-5867\] Urgent x Offered Shifts Issue*

- - *\[GH-6146\] Offered Shifts Sent to Blacklisted Staff*

- - *\[GH-4660\] Discrepancy on the Shift Status on WEB and MOBILE*

- - *\[GH-4421\] Discrepancy on the Shift Status on WEB and MOBILE*

- - *\[GH-6731\] AU | Sites are not showing up on the Schedule Page*

- - *\[GH-6711\] Error Adding Shift- HIGHEST*

- - *\[GH-6672\] Customer Seeing Other Customer's Data*

- - *\[GH-6545\] Black line not showing instantly*

- - *\[GH-6794\] AU |Unable to accept offered shifts*

- *Timesheets:*

- - *\[GH-6401\] When the Approved timesheet is updated on Schedule Page, the corresponding timesheet records is disappearing in Timesheet Page*

- - *\[GH-6417\] Timesheet Notes Saved but Not Displaying in App or Timesheet*

- - *\[GH-6706\] \[Code Fix\] Error Approving Timesheet for 2 guards*

- *Paysheets:*

- - *\[GH-6699\] OT Calculation Issue - Pay Group with Daily OT not working*

- - *\[GH-6081\] Issue with Payroll Export with a Customized Pay Template*

- - *\[GH-6812\] Paysheet - OT for Fortnightly not Calculated*

- *Invoicing:*

- - *\[GH-6603\] Recurring Invoice Set up - Timing out*

- - *\[GH-4906\] Monthly Fixed Recurring invoices*

- - *\[GH-6694\] Issue with invoicing some new customers*

- *Reports:*

- - *\[GH-6636\] Checkpoint Report Excel Download Issues*

- - *\[GH-6375\] Scheduled Hours by Subcontractor Report*

- - *\[GH-5480\] Timesheet Reports: Duplicate Allowances reflected in the Timesheet Report With Pay Categories:*

- - *\[GH-6387\] Unable to download Live Operations Report*

- - *\[GH-4854\] Fwd: Guardhouse - No working download report for last month (Live operation report)- 41066*

- - *\[GH-6600\] Lima One: Activity Slip not downloading for direct staff*

- - *\[GH-6562\] Security Licence Report -Rostered Staff Incomplete*

- *Licence and Compliance:*

- - *\[GH-6374\] Suspended Licence Status Not Displaying as Priority on Dashboard*

- - *\[GH-5024\] WA Licence validation*

- - *\[GH-2829\] TAS License Validation Display on Staff Profile*

- - *\[GH-6002\] The Delete licence option is not showing*

- *Subby Sharing:*

- - *\[GH-6377\] Staff Deactivated by Subby Still showing assigned to a shift*

- - *\[GH-6163\] Subby received a notification from someone who is not from*

- - *\[GH-6508\] Sites, Staff, IR disappears*

- - *\[GH-6001\] Licence discrepancy on the Topco X Subby*

- - *\[GH-6737\] Subby: When the linked shift is dragged, it disappears from the Subcontractor account.*
- *Email Distribution Report:*  
    - *\[GH-6693\] Inconsistent dates on the Automated DOL email and report*

- - *\[GH-6751\] AU | Incomplete reports*

- - *\[GH-6682\] Time zone associated with email distribution of IR and reports on US customers*

- - *\[GH-6730\] Implement temporary fix: Hard code Central Standard Time (CST) for US companies*

- - *\[GH-5630\] Fw: Incident Reports not sent - Auto Emailing*

- *Staff Page:*

- - *\[GH-5382\] Fwd: Guardhouse - Custom Pay Templates – 46115*

 

- *Schedule Performance Issues:*

- - *\[GH-6608\] Guardhouse Slowness*

- - *\[GH-6675\] Issues with the Schedule page*

- - *\[GH-6587\] Guardhouse Interface Performance Issue*

- - *\[GH-6717\] Statistic OFF-  Slow loading in Schedule Page- Multiple Page*

- - *\[GH-6749\] Guardhouse Slowness*

- - *\[GH-6720\] Resolve issue from GH-6217 implementations*

- - *\[GH-6723\] Align changes for GH-5085*

- - *\[GH-6722\] Align changes for GH-6646*

- - *\[GH-6721\] Align changes for GH-6536*

- - *\[GH-6716\] Statistic OFF- Slow loading in Schedule Page*
- *Others:*  
    - *Re: Employee ID in API (API)*

- [Dashboard](https://university.guardhousehq.com/dashboard?hsLang=en)
- [Schedule](https://university.guardhousehq.com/schedule?hsLang=en)
- [Timesheets](https://university.guardhousehq.com/timesheets?hsLang=en#main-content)

    - [Timesheets v1](https://university.guardhousehq.com/timesheets?hsLang=en#timesheets-v1)
    - [Timesheets v2](https://university.guardhousehq.com/timesheets?hsLang=en#timesheets-v2)
- [Paysheets](https://university.guardhousehq.com/paysheets?hsLang=en#main-content)

    - [Payroll Extracts](https://university.guardhousehq.com/paysheets?hsLang=en#payroll-extracts)
    - [allowance/s](https://university.guardhousehq.com/paysheets?hsLang=en#allowance-s)
- [Invoicing](https://university.guardhousehq.com/invoicing?hsLang=en#main-content)

    - [New Zealand](https://university.guardhousehq.com/invoicing?hsLang=en#new-zealand)
- [Reports](https://university.guardhousehq.com/reports?hsLang=en#main-content)

    - [Staff Reports](https://university.guardhousehq.com/reports?hsLang=en#staff-reports)
- [Incidents](https://university.guardhousehq.com/incidents?hsLang=en)
- [Company Settings](https://university.guardhousehq.com/company-settings?hsLang=en#main-content)

    - [Timeclock](https://university.guardhousehq.com/company-settings?hsLang=en#timeclock)
    - [Onboarding](https://university.guardhousehq.com/company-settings?hsLang=en#onboarding)
    - [Integrations](https://university.guardhousehq.com/company-settings?hsLang=en#integrations)
- [Payroll](https://university.guardhousehq.com/payroll?hsLang=en#main-content)

    - [Allowances & Deductions](https://university.guardhousehq.com/payroll?hsLang=en#allowances-deductions)
- [Customers](https://university.guardhousehq.com/customers?hsLang=en#main-content)

    - [Customer Portal](https://university.guardhousehq.com/customers?hsLang=en#customer-portal)
- [Sites](https://university.guardhousehq.com/sites?hsLang=en)
- [Tours & Patrols](https://university.guardhousehq.com/tours-patrols?hsLang=en)
- [Staff](https://university.guardhousehq.com/staff?hsLang=en)
- [Subcontractor](https://university.guardhousehq.com/subcontractor?hsLang=en#main-content)

    - [Subcontactor Sharing](https://university.guardhousehq.com/subcontractor?hsLang=en#subcontactor-sharing)
- [Frequently Asked Questions](https://university.guardhousehq.com/frequently-asked-questions?hsLang=en)
- [Getting Started](https://university.guardhousehq.com/getting-started?hsLang=en)
- [Holidays](https://university.guardhousehq.com/holidays?hsLang=en)
- [Documents](https://university.guardhousehq.com/documents?hsLang=en)
- [Leave / Unavailability](https://university.guardhousehq.com/leave-unavailability?hsLang=en)
- [Guardhouse Support Topics](https://university.guardhousehq.com/guardhouse-support-topics?hsLang=en)
- [Invoicing Integrations](https://university.guardhousehq.com/invoicing-integrations?hsLang=en)
- [Payroll Integrations](https://university.guardhousehq.com/payroll-integrations?hsLang=en)
- [Product Updates](https://university.guardhousehq.com/product-updates?hsLang=en)
- [Release Notes](https://university.guardhousehq.com/release-notes?hsLang=en)
- [Webinars](https://university.guardhousehq.com/webinars?hsLang=en)
- [Xero](https://university.guardhousehq.com/xero?hsLang=en)
- [Guides for Guards](https://university.guardhousehq.com/guides-for-guards?hsLang=en)
- [API Integration](https://university.guardhousehq.com/api-integration?hsLang=en)
- [Integrations](https://university.guardhousehq.com/integrations?hsLang=en)
- [Tablet Clock-in/Clock-out](https://university.guardhousehq.com/tablet-clock-in-clock-out?hsLang=en)

[![Text\_gradient gold-1-2](https://university.guardhousehq.com/hs-fs/hubfs/Text_gradient%20gold-1-2.png?width=150&height=20&name=Text_gradient%20gold-1-2.png "Text_gradient gold-1-2")](https://guardhousehq.com)

[mailto:support@guardhousehq.com](mailto:support@guardhousehq.com) <https://www.linkedin.com/company/33246750/>

Copyright © 2025, Guardhouse