When you use a browser, like Chrome, it saves some information from websites in its cache and cookies. Clearing them fixes certain problems, like loading or formatting issues on sites.
Chrome
- On your computer, open Chrome.
- At the top right, click More More.
- Click More tools and then Clear browsing data.
- At the top, choose a time range. To delete everything, select All time.
- Next to "Cookies and other site data" and "Cached images and files," check the boxes.
- Click Clear data.
Edge
- Click the 3 dots in the upper right corner of the browser.
- Choose Settings.
- Under Clear Browsing Data click Choose What To Clear.
- Select the items you wish to clear (e.g., Browsing History, Cookies and Saves Website Date, Cached Data and Files, Downloaded History and Form Data).
- Click Clear.
Firefox
- Click the hamburger menu in the upper right corner of the browser.
- Click Preferences (Mac) or Options (PC).
- Click Privacy in the left menu bar.
- Click Clear Your Recent History.
- From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, select Everything.
- Click the down arrow next to "Details" to choose which elements of the history to clear.
- Select Browsing & Download History, Form & Search History, Cookies, Cache and Active Logins
- Click Clear Now.
Internet Explorer
- Click Tools, and select Delete Browsing History.
- Deselect Preserve Favorites website data, and select Temporary Internet files, Cookies, and History.
- Click Delete.
Safari for Mac
- Click the Safari menu, then Clear History...
- In the Clear field choose All History
- Click Clear History.
Safari for PC
- Click on the Settings (Gear) icon in the upper right corner of the browser..
- Click Reset Safari
- Select the items you wish to clear. (It is recommended to check all items).
- Click Reset.
Mobile Safari for iOS (iPhone, iPod touch, iPad)
- To clear cache and cookies:
- From the home screen, Select Settings > Safari.
- At the bottom of Safari's settings screen, Select Clear cookies and data or Clear Cookies and Clear Cache.
- Confirm when prompted.
To clear history:
- From the home screen, tap Safari.
- At the bottom of the screen, tap the Bookmarks icon.
- In the lower-left, tap Clear.
- Tap Clear History.