Guardhouse

PRODUCT UPDATES 4

• Product Update - #009 - Xero API & Access Levels
• Product Update - #008 - Welfare Checks & NFC Tags
• Product Update - #005 - Company & Site Documents
• Product Update #0010 - Leave Balance Upload

DASHBOARD 9

• Live Operations
• Availability / Leave Request
• Creating Unavailability / Leave submissions on behalf of staff
• Staff Confirmation
• Managing Compliance

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COMPANY SETTINGS 13

• Custom Clock- In Question Feature and Report
• Skill Matching Feature
• Critical Compliance Matching
• How to Set up Guardhouse TimeClock App
• Welfare Check Setup

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COMPANY, CUSTOMER, & SITE DOCUMENTS 3

• Company Documents
• Customer Documents
• Site Documents

CUSTOMERS 10

• Creating a Customer
• Creating Service Rates
• Site Rates
• Creating Invoice Profiles
• Giving Access to the Customer Portal

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SITES 8

• Creating a Site
• Geofence Setup
• Site Clock in Questions
• Preferred and Blacklisted Staff
• Site Incident Reports

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STAFF 9

• Adding a Staff Member
• Giving Access Privilege to your Staff
• Super Admin
• Hiding Staff on the Schedule Page
• Blacklisting Staff from Sites

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SUBCONTRACTOR SHARING 9

• Subcontractor Sharing
• Subbie Sharing for a Top Company
• Subbie Sharing for a Subcontractor
• Unlinking Subcontractors
• FAQs on Subcontractor Sharing

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SCHEDULE 14

• Creating, Publishing Shifts and Helpful Shortcuts
• Copying a Week Schedule
• Shift Templates
• Saving ,Loading and Deleting a Template
• Offer Shifts

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TIMESHEETS 7

• Editing and Approving Timesheets
• Timesheet Views
• How to Submit Timesheets and How to View Timesheets via the GH Mobile App
• Adding a New Timesheet
• Clocked Out Out Off Site

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PAYSHEETS 3

• How to Set Up Payrates
• How to Add Allowances
• How to Increase Pay Rate for the New Financial Calendar Year

PAYROLL INTEGRATIONS 3

• BrightPay Payroll Export
• Australian Xero Payroll Integration
• How to Integrate Guardhouse to Xero (for Payroll)

INVOICING 7

• How to set up your Company Billing Profile
• Building Customer Service Rates
• How to Set Customer Invoice Profile
• How to Generate Invoices
• Setting Up Recurring or Fixed Invoicing

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INVOICING INTEGRATIONS 3

• XERO - Mapping Xero fields in Guardhouse for Invoicing Integration
• XERO - Exporting Invoice Data from Guardhouse to Xero
• XERO - Import Guardhouse Invoice data into Xero

REPORTS 2

• Schedule Shift Status Report
• Auto Emailing of Reports

INCIDENTS 2

• Digital Occurrence Log
• Incident Reporting Filtering

LEAVE / UNAVAILABILITY 1

• Rolled Up Leave for Employees

XERO 4

• Australian Xero Payroll Set Up
• Mapping Items in Australian Xero Payroll and Guardhouse
• Pushing Leave from Guardhouse to Australian Xero Payroll
• Connecting 2 GH accounts to One Organisation in Xero

TOURS & PATROLS 14

• QR Code Checkpoint Setup
• NFC Checkpoint Setup
• Scanning NFC Checkpoints
• Scanning QR Code Checkpoints
• Mobile Patrol Sites

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HOLIDAYS 6

• Adding a Holiday in Guardhouse
• UK Bank Holidays
• Setting a Specific Time for a Holiday
• New Year's Eve Charge Rate Change
• New Year's Eve Pay Rate Change

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WEBINARS 9

• Webinar #001 - QR Checkpoint Scanning
• Webinar #002​ - Skill Matching
• Webinar #003 - Compliance Request and Self Services
• Webinar #004 - Security Award and Overtime Calculations
• Webinar #005 Company, Customer & Site Documents

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GUARDHOUSE SUPPORT TOPICS 3

• Release Of Information
• Daylight Saving 2024/2025
• How to Clear your Cache

FREQUENTLY ASKED QUESTIONS 10

• Can't clock in- Error- Need to be on Site to Clock in
• How Do I Change My Password?
• How to Confirm/Reject a Shift?
• How to Set up Tablet Timeclock ?
• How to use Guardhouse for Multiple Companies

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GETTING STARTED 2

• How-To Videos by Guardhouse University
• Business Structure - Customers & Sites

Release Notes 9

• Release Notes #101 - Sprint 31/03/25 - 18/04/25
• Release Notes #100 - Sprint 03/03/25 - 28/03/25
• Release Notes #99 - Sprint 02/12/24 - 10/01/25
• Release Notes #98 - Sprint 13/01/25 - 07/02/25
• Release Notes #97 - Sprint 02/12/24 to 10/01/25

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