Guardhouse has added a secondary level of account security for administrators and managers by integrating Two-Factor Authentication via the Google Authenticator into the system.

Two-Factor Authentication is available on the web version only.

To enable the two-factor authentication, here are the steps to follow: 


  • Click on Organization and select Company from the dropdown.
  • Under Company Settings > General, scroll down to the option Enable Two-Factor Authentication and toggle that on.
  • When a manager or administrator now tries to log in to his/her account, he/she will be routed to another page to set up the authenticator and then do the authentication.
    • When you choose Setup your authenticator now, you will be routed to another page to scan a QR Code
    • Once done scanning (you can use the Google authenticator app for this), you will receive an authenticator code. Click on "Done linking authenticator app" and you will be routed back to the previous screen. Input your one-time password to log into your Guardhouse account.


If you need help setting up Google Authenticator, please refer to this help page. You can also contact our Guardhouse Support Team to help you set up your two-factor authentication for your account.